Refund Policy
- Understanding our Refund Policy: Get acquainted with ORYX Leathers’ guidelines regarding refunds for purchases made through our online store.
- Importance of Clear Guidelines: We aim to provide transparency and clarity to ensure a positive shopping experience for our customers.
Eligibility and Timeframe
- Eligible Items: Find out which products are eligible for refunds and under what conditions, such as unused and in their original packaging.
- Timeframe: Learn about the timeframe within which you must request a refund, typically within [X] days from the date of purchase or delivery.
Refund Process
- Initiation: Discover how to initiate a refund request, whether through our online platform, email, or contacting customer support.
- Verification: Understand the steps involved in verifying your eligibility for a refund, which may include providing proof of purchase or product condition.
- Processing Time: Learn about the estimated processing time for refunds, which may vary depending on factors such as payment method and shipping.
Refund Options
- Monetary Refunds: Explore the options available for refunds, including monetary refunds issued back to the original payment method used for the purchase.
- Store Credit: Learn about the possibility of receiving store credit or gift cards as an alternative to monetary refunds, applicable for future purchases.
Contact Us
- Assistance and Support: If you have any questions or concerns regarding our Refund Policy or need assistance with a refund request, please don’t hesitate to contact our customer support team.